Shangri-La Singapore

It was very clean and the amenities were excellent; the rooms and pool area were beautiful and the water feature was magnificent

Beautiful hotel now and even more so back in its day! Staff were friendly, helpful and well presented. There is a gift shop selling all types of chocolate treats and savoury breads and danishes. Prices where surprisingly very reasonable. The room was spacious Tower Wing King enough for 2 adults and a child. The bed was very comfortable with the room facing the pool. The hotel also gave us a kids sofabed on request. Amenities were enough for our 4 day stay, complete with a coffee machine and plenty of teas to choose from . We travelled during Easter, my daughter was given a goodie bag at check-in & had an Easter quest to do and given a prize upon completion. There was also a nice chocolate bunny waiting for her in our room. My daughter loved the pool, splash area, the bubs club (looks small from outside but once inside it's huge) and lastly the baking class with the chef cooking some delicious treats for us. Our staycation included breakfast and we found the continental selection was perfectly laid out with lots of hot/cold drinks to choose from. There was also a separate kids area (bakery class room) where children can grab their chosen food and naughty treats. The Spa was very relaxing and professional. The gym (mixed) was great and ample equipment for all to use. We had a good time enjoying the jacuzzi, sauna & steam rooms. This area is separate male and female only areas. We will definitely stay again for our next trip back to Singapore, great location and easy access to local shopping centres, walk or $6 taxi.

One of the most beautiful hotels in Singapore, it was a wonder and delight to stay here. I loved that the hotel was immaculate, and had lush gardens incorporated all around. The main pool was fabulous and had two shallower sections for small children. We loved that for Easter the whole lobby was decorated and children were given chocolate easter bunnies on the sunday. We utilised the free shuttle bus to the shopping malls on Orchard Rd regularly.

Allowed early check in. The day we left we had a very late flight and asked for a late check out which was granted and the check out time, 2 PM, was very helpful. We also were able to store our luggage while we went out to do some sightseeing since we had such a late flight. This was VERY convenient.

We had such a wonderful stay at the Shangri-La Singapore. The whole experience really delivered that "happy place" vibe for both us and the kids. The food across the hotel was consistently excellent — great variety, beautifully done, and with that signature Asian hospitality that makes everything feel extra thoughtful. The pool area was a total hit, especially with the kids, and the splash park was honestly next level — so well-designed, safe, and just pure fun. We also spent time at Buds, the hotel's soft play area, which deserves its own shout-out. It’s not just a little play zone tucked away somewhere — it’s properly done, creative, and our little ones had the best time there. But what really stood out most was the staff. Truly 11/10. Warm, attentive, and genuinely lovely with the kids — they made us feel like VIPs from start to finish. If I had to point out one downside, it would be the location. While the hotel itself feels like a lush, peaceful bubble (which is a big part of its charm), getting around is pretty taxi-dependent. Singapore is super easy to navigate generally, but here you’re looking at taxis most of the time rather than walking or hopping on the MRT. That said, if you’re happy to lean into that, everything else more than makes up for it. Would absolutely recommend for families looking for a mix of fun, relaxation, and five-star care.